Because our product is a digital software plugin delivered via an instant download and a unique license key, we generally do not offer refunds. Once the product has been downloaded or the license key has been accessed, the “product” is considered “opened” and cannot be returned in the traditional sense.
1. No Refund Policy
Due to the irrevocable nature of digital goods, all sales of the Friday Task Management plugin are final and non-refundable. We encourage all customers to:
- Review the product documentation before purchasing.
- Ensure your WordPress environment meets the plugin’s minimum requirements.
- Contact our support team with any pre-sale questions to ensure the tool fits your workflow.
2. Exceptions
We want you to be successful with your task management. While we do not offer returns for “change of mind,” we may consider a refund at our sole discretion under the following circumstances:
- Duplicate Purchase: If you accidentally purchased the same license twice.
- Technical Defect: If the plugin is proven to be completely non-functional in your environment and our support team is unable to provide a fix or workaround within a reasonable timeframe.
3. Support Commitment
If you are experiencing technical difficulties, please don’t give up on us! We are committed to making Friday Task Management work for you. Please reach out to our support desk at support@fridaytaskmanagement.com for assistance.